Letter from the CEO

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March 31, 2009

Dear Friends,

Continuously Improving! Robinson Fans and Robinson Service are implementing several improvements, some visible and some not so visible. Here’s a bit about some of the changes.

Robinson continues its tradition of excellence and innovation by building on over a century of expertise. Perhaps the most visible of the improvements is the new look and new logo of Robinson. Robinson is committed to moving forward and remaining a modern company with excellence in engineering, technically superior products and ground-breaking technology. Conveying all of that to the customer is a challenge, but our new brand is meant to do just that!

Robinson is also undergoing internal improvements. On January 1, 2009, Robinson combined all of its affiliated manufacturing facilities into one new company, Robinson Fans, Inc. And, at the same time, all of Robinson’s customer service and field service functionality were united as Robinson Service. Now, central scheduling, accounting, purchasing and other processes, allow Robinson Fans and Robinson Service increased efficiency in meeting the customer’s need. Both companies will experience improvements in the speed of production, delivery times and enhanced responsiveness as a result.

Additionally, Robinson is now utilizing and enhancing an enterprise resource program (ERP). After spending almost a year developing the software specifically suited to meet Robinson’s needs, Robinson successfully launched its new system in 2008. The new ERP system will improve Robinson’s communications with customers and suppliers, improve accuracy of order fulfillment, and enhance the quality, service and delivery time for all of Robinson’s orders. Already, the advantages of a streamlined workflow are being realized!

In spite of what the economists are saying, Robinson looks forward to 2009. Robinson is the name behind what’s ahead!

Sincerely,

Carl Staible
President & CEO
Robinson Fans, Inc.

Pete M. Beringer
President
Robinson Service